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The NHS COVID-19 app trial on the Isle of Wight has now ended. If you still have the app, please uninstall it from your phone.
If you cannot use the NHS COVID-19 app
The app can currently be downloaded for Apple (iOS versions 11 and higher) and Android (versions 8 and higher) smartphones. We are looking to support earlier versions of these operating systems, as well as additional operating systems in future where possible.
Your phone must have Bluetooth enabled in order to work.
If you do not have a compatible phone
You will still benefit from the app, even if you do not have a smartphone. Any level of uptake of the app will help stop the spread of coronavirus. The app is one part of the NHS’ wider strategy of tracing and testing for the virus. Modelling by academics at Oxford University’s Big Data Institute shows that the app has the potential to save thousands of lives, and that for every 1 to 2 people who download it, an infection could be prevented.
We’re working closely with the Department of Culture, Media and Sport to reduce the number of people who are digitally excluded.
The government is also supporting the DevicesDotNow campaign to get internet-enabled devices and support for vulnerable people isolated in their homes without internet access. Devices are being distributed through community organisations to help people without digital skills and confidence use the devices and access the internet and online services.
The campaign is prioritising people who are digitally excluded and shielding, or are vulnerable due to age, disability, health conditions and social isolation.