Contact us

If you have feedback about the app, a question that’s not answered in our common questions, or you have a technical problem, you can contact us using our online form.

You can also stay up-to-date by visiting our social media channels:

Get help with coronavirus (COVID-19) enquiries service is available if you have a specific enquiry or complaint about NHS Test & Trace.

Media enquiries

If you are a journalist with a press enquiry, please email:

Technical vulnerability reporting

We run a vulnerability disclosure programme for the NHS COVID-19 app and infrastructure. You can read our Vulnerability Disclosure Policy on HackerOne. You can also report that you’ve spotted a vulnerability in the app, backend infrastructure or on this website.