Information and resources
Download and print resources to support visitors at your local business or organisation.
Help guides
Introducing the app - explainer pack – England (PDF: 1.5MB)
NHS COVID-19 app features - overview poster (PDF: 1.9MB)
How to download the app on Android phones - guide (PDF: 2.7MB)
How to download the app on iOS iPhones - guide (PDF: 2.3MB)
Alerts and notifications poster guide in English (PDF: 2.4MB)
Find out more about the app poster (PDF: 1.7MB)
Fact sheet for parents, carers and over 16s (PDF: 701KB)
Are you about to store your phone in a locker or communal area? (PDF: 520KB)
Fact sheet for stakeholders (PDF: 115KB)
Fact sheet for businesses – app facts (PDF: 603KB)
Fact sheet for users (PDF: 182KB)
NHS Test and Trace Support Payments through the NHS COVID-19 app (PDF: 407KB)
Test and Trace Support Payment Process Walkthrough (opens in YouTube)
Privacy resources
Venue check-in resources
How to use QR codes to check into a venue (PDF: 2.1MB)
Tips for displaying your QR code poster in England (PDF: 584KB)
Tips for displaying your QR code poster in Wales (PDF: 614KB)
New Venue Alerts Process: A guide for businesses (PDF: 100KB)
Employee and staff reminder poster of venue check in regulations (PDF: 524KB)
Hospitality employees and staff fact sheet: Venue check in regulations (PDF: 588KB)
Community engagement videos
Watch our videos from community voices about the importance of downloading the NHS COVID-19 app:
Hear from South Asian communities (opens in YouTube)
Hear from African and Caribbean communities (opens in YouTube)